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Terms and Conditions: Customer Data Usage, Privacy & Communication 

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Thank you for choosing Optimal Measures. By engaging with our services, you are entrusting us with certain personal information that we take great care to protect. Below, we outline how we collect, store, and manage your data, including phone numbers, email addresses, and your preferences for communication. Our goal is to provide you with the best service possible while maintaining transparency and respect for your privacy.

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1. Data Collection and Usage

At Optimal Measures, we collect basic personal information, such as your phone number and email address, to communicate effectively and provide the services you’ve requested. This information is used solely for business-related purposes, including:

• Scheduling appointments or consultations

• Sending reminders and updates regarding scheduled meetings or service requests

• Providing information related to our services (Optimal Measures Consulting and Optimal Measures Insurance)

• Responding to inquiries or customer support needs
   

We do not sell, trade, or share your personal data with any third parties for marketing purposes.
 

2. Business Texting and Communication Preferences

We utilize business texting as a method of communication with our clients. By providing your phone number, you consent to receive text messages from us regarding business-related communications, such as appointment scheduling, reminders, service updates, and customer service inquiries.

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You have the option to opt-in or opt-out of receiving text messages from us. To opt-in, you may follow the instructions on our website or text us directly. If you opt-in, you will receive text messages about the following:

• Appointment scheduling or reminders

• Service updates or follow-up information

• Customer service-related communications
   

Message frequency may vary depending on the nature of the communication.

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You are free to opt-out of receiving text messages at any time. To do so, simply reply with “STOP” to any of our text messages. Upon opting out, you will no longer receive text messages from us, and communication will be limited to email or other forms of contact, unless you choose to opt back in.

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If you wish to opt-in to receive text messages again after opting out, you may simply follow the instructions on our website or text us directly. Your data will be securely handled and used solely for the purpose of communication relevant to the services we offer.

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For assistance, you can text “HELP” to our number at any time to receive instructions on how to manage your messaging preferences.

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Message and data rates may apply depending on your mobile carrier and plan.

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3. Email Communication

In the event that you opt-out of business texting, we will continue to communicate with you through the email address you provide. You may always unsubscribe from email communications by following the instructions at the bottom of any email you receive from us. We will ensure that your preferences are respected and that you receive the necessary information without unnecessary messages.
 

4. Data Security

We take your privacy seriously and ensure that all personal information is stored securely. We protect your data through industry-standard security practices, including encryption for sensitive information like email addresses and phone numbers. While we do not store sensitive data beyond email addresses and phone numbers, we ensure that your information is safe and accessible only to authorized personnel.
 

5. Retention of Data

We retain your contact information (email address and phone number) as long as necessary to provide services and communications to you. If you choose to discontinue our services or request that we remove your data from our records, we will delete your information from our system, provided there are no legal requirements for retaining it.
 

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. If you would like to make any changes to your contact preferences, request data deletion, or have any questions about how your data is used, please contact us at info@optimalmeasures.com
 

7. Consent and Agreement

By providing us with your phone number and email address, you consent to our collection and use of your data as outlined in this policy. You also consent to receive business-related communications via text and email, with the option to opt-out of text messaging at any time.
 

8. Changes to the Terms and Conditions

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post an updated version of this policy on our website, and the revised date will be reflected at the top of this page.
 

9. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please don’t hesitate to reach out:

• Email: info@optimalmeasures.com
   

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions regarding customer data usage and communication preferences.​

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